| As the first guests to the Lagoon Pool Villas
and the Furama Villas & Spa Ubud, (Mr) Motoki
(Ms) Akiko Nishiguchi stayed with us for 3 nights.
Below are excerpts of their thank-you letter: |
|
| |
| Of the villa and
surroundings |
 |
"We were impressed to see the nicely-decorated
and spacious room, the nightly-drawn flower bath… and
huge lagoon pool was really fantastic.
We felt comfortable listening to the frog croak and
feeling the breeze when we were relaxing by the poolside…every
detail inside and outside the room was taken care
of." |
| |
| Of the spa and general
service |
|
| "We felt so comfortable with the spa atmosphere,
and the service was excellent! The stone massage
was much nicer than we’d
expected." |
| |
| Of the dining |
|
| "We were so impressed with the Italian dinner!!!
It was delicious!! The restaurant staff were so kind,
and we had a great dinner. Thanks also for the wine,
it suited the taste of the chocolates very well." |
| |
| Of the
staff |
|
Komang-san (Personal Butler):
"We appreciate your kindness in always meeting
our requests – even when you had to wait half
an hour for us when we went to check out Crispy
Duck Restaurant. You’re always cheerful,
speak Japanese well (which helped us a lot!) and
you sang Ms Mayumi Gorin’s songs beautifully.
We look forward to seeing you again."
Kusaka-san (Director of Guest Services):
"Thank you for taking care of everything for us. We
appreciate your hospitality and attention to details – like
how you prepared tea for us after our return from
the Elephant Safari. As our English is limited, we
wouldn’t have been able to cope if not for
you. Thank you very much indeed for putting us at
ease." |
| |
| Special thanks |
|
"We thought to ourselves: We do not want to
go back yet...we want to stay here….
The atmosphere, hospitality and service in Furama
Villas & Spa is the best in the hotels that we
have ever stayed. Owing to you, our trip became the
best one." |
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